Política de privacidad

Last updated: October 16, 2026

Hissy ("we", "us", "our") operates this online store. This Privacy Policy explains how we collect, use and protect your personal information when you visit our store or make a purchase.

Information we collect
- Information you give us: name, email address, shipping and billing address, phone number and payment details when you place an order or contact us.
- Order information: the products you buy, order amount and order history.
- Device and usage information: IP address, browser type, pages visited and how you interact with our store, collected through cookies and similar technologies.

How we use your information
- To process and ship your orders and send order and shipping updates.
- To provide customer support and respond to your requests.
- To prevent fraud and keep our store secure.
- To improve our store, products and marketing.
- To send marketing emails or texts, only if you've agreed to receive them. You can unsubscribe at any time.

Sharing your information
We share your information only with trusted service providers that help us run our business, such as:
- Shopify (our e-commerce platform), which stores and processes your data.
- Payment processors, to securely handle payments. We never store your full card details.
- Shipping carriers and fulfillment partners, to deliver your order.
- Marketing, reviews and analytics tools, to understand how our store is used.

We may also share information when required by law or to protect our rights. We do not sell your personal information.

Cookies
We use cookies to keep your cart working, remember your preferences and understand how visitors use our store. You can manage cookies in your browser settings and through our cookie banner.

Data retention
We keep your order information for as long as needed to fulfill your order and meet our legal, tax and accounting obligations.

Your rights
Depending on where you live (for example, California under the CCPA/CPRA, or the EU/UK under the GDPR), you may have the right to access, correct, delete or receive a copy of your personal information, and to opt out of certain uses. To make a request, email info@hissysnake.com. We'll respond within the time required by law.

Children
Our store is not intended for children under 13, and we do not knowingly collect their personal information.

Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

Contact
Hissy · info@hissysnake.com · 30 N Gould St, Ste N, Sheridan, WY 82801, United States